SAP Process Improvement Manager: Order to Cash

Onbepaalde tijd
5-10 jaar

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Transform our SAP Order to Cash process
An opportunity to lead and deliver efficiency and alignment across an international platform

AkzoNobel’s business area Decorative Paints adds color to people’s lives with a full range of interior and exterior decoration and protection products for the trade and consumer markets. As authorities on color we aim to provide all our customers – from professional decorators to DIY enthusiasts – with a great color experience and a fantastic finish. Our range includes paints, lacquers and varnishes, as well as products for surface preparation (pre-deco products).

Our North & West Europe (NWE) operation is currently pursuing a program to drive efficiencies across its (SAP) billing and administrative functions. Within this context, your mission in this role is to develop and lead a NWE community of process experts as we move from a country-by-country to a more aligned approach. There is a particular focus on increasing SAP knowledge and executing SAP improvement projects across O2C.

Is this a challenge that matches your skills and ambitions? Could you drive significant increases in efficiency and automation, thereby contributing to increased customer satisfaction? Have you acquired the strong understanding of Commercial Operations (Order management, Returns, Credits, Pricing, Customer Support, Master data ect) necessary to achieve this? Above all, can you work autonomously and make a real difference within our dynamic, multinational and multicultural business environment?
If you offer all this and more we invite you to apply for the role of

SAP Process Improvement Manager: Order to Cash

The role and its responsibilities
This role is located in both Amsterdam and Sassenheim, the Netherlands, but you will travel for approximately 40% of your time, sometimes up to three days per week.

Your core focus is to develop and lead a NWE community of process experts (user group) for O2C, improving our SAP and process knowledge as you liaise with IM to align and consolidate requirements between the countries.
Thus you support local users and process experts, train and develop local process experts, and develop and implement best practices. You also manage the Kernel Change Request process, and approve Change Requests.
A further focus is to execute SAP improvement projects for the O2C field to increase efficiency and automation. In doing so you pro-actively signal improvement opportunities and turn those into improvement projects.

Candidate profile
To apply for this position you must possess the following attributes:

  • University education and at least five years of experience in operations/improvement/IM;
  • Solid understanding of O2C processes and SAP/EDI;
  • Improvement skills (Lean) and project management skills;
  • Understanding and sensitivity to different cultural behaviors;
  • Good all-round communication skills including fluent written and spoken English, and at least one of the following languages: Dutch/German/French.

Application details
For further information, please contact Ashna Badal, Talent Resourcing Partner, +31 (0)88-010 6789, option 2. Only online applications will be accepted, please go to, reference 170000MF or use the ‘apply’ button.
A pre-employment screening may form part of the selection process.

Agency or sales calls are not appreciated

AkzoNobel creates everyday essentials to make people’s lives more liveable and inspiring. As a leading global paints and coatings company and a major producer of specialty chemicals, we supply essential ingredients, essential protection and essential color to industries and consumers worldwide. Backed by a pioneering heritage, our innovative products and sustainable technologies are designed to meet the growing demands of our fast-changing planet, while making life easier. Headquartered in Amsterdam, the Netherlands, we have approximately 45,000 people in around 80 countries, while our portfolio includes well-known brands such as Flexa, Sikkens, Alabastine and Jozo. Consistently ranked as a leader in sustainability, we are dedicated to energizing cities and communities while creating a protected, colorful world where life is improved by what we do.

Keywords: Job vacancy, Full-time, Sassenheim, Process manager, Improvement manager.


Ashna Badal
+31 (0)88 010 6789 #

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